AS SOON AS YOUR ORDER IS DISPATCHED, YOU WILL RECEIVE A NOTIFICATION EMAIL WITH TRACKING DETAILS.

ALL ORDERS ARE SHIPPED FROM THE UNITED STATES.  

UNITED STATES

EXPRESS - 2 TO 6 BUSINESS DAYS

STANDARD - 4 TO 9 BUSINESS DAYS 

REST OF WORLD

EXPRESS - 3 TO 7 BUSINESS DAYS

STANDARD - 5 TO 10 BUSINESS DAYS

*PLEASE NOTE THAT THE ABOVE IS AN ESTIMATE AND YOUR ORDER MAY TAKE LONGER.  

SHIPPING TO THE EU AND UK WILL INCLUDE TAX AND DUTIES IN THE FREIGHT COST.

IF YOU'RE SHIPPING TO OUTSIDE OF THE USA, EU OR UK, YOU MAY BE CHARGED TAXES AND DUTIES. AS THE RECIPIENT, YOU ARE LIABLE FOR ALL THE IMPORT DUTIES LEVIED BY THE COUNTRY YOU ARE SHIPPING TOO. UNFORTUNATELY, WE ARE UNABLE TO ADVISE ON THE AMOUNT AND HAVE NO CONTROL OR INFLUENCE OVER THIS.

IF YOU DON'T PAY THE APPLICABLE TAXES AND DUTIES AND THE ITEM IS RETURNED TO US, WE WILL DEDUCE ANY TAXES, DUTIES OR FEES INCURRED BY US FROM YOUR REFUND.

*PLEASE NOTE THAT IN THE USA, ORDERS ABOVE $350 ARE FREE OF CHARGE.

STANDARD - $10

EXPRESS - $20

*PLEASE NOTE THAT IF YOUR ORDER WEIGHTS OVER 7LBS, THERE WILL BE ADDITIONAL SHIPPING COSTS.

COSTS FOR REST OF WORLD SHIPPING CAN BE FOUND HERE.

IF YOU NEED TO UPDATE YOUR SHIPPING ADDRESS, PLEASE CONTACT US AS SOON AS YOU CAN. WE WILL TRY AND SEE WHAT WE CAN DO, HOWEVER WE CANNOT GUARANTEE THIS CHANGE.

YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO START THE RETURNS PROCESS.

ITEMS MUST BE RETURNED TO US UNUSED AND IN THE SAME CONDITION AS THEY WERE RECEIVED. PLEASE ENSURE BEFORE YOU RETURN YOUR ITEM, THAT ALL TAGS ARE ATTACHED AND ALL ORIGINAL PACKAGING IS PRESENT AND INTACT. FOR FOOTWEAR, PLEASE PLACE THE SHOEBOX INSIDE PROTECTIVE PACKAGING.

IN ORDER TO START THE RETURN PROCESS, YOU'LL NEED TO CONTACT OUR CUSTOMER CARE TEAM VIA OUR ONLINE CONTACT FORM WHICH CAN BE FOUND HERE. PLEASE INCLUDE YOUR ORDER NUMBER AND REASON FOR THE RETURN.

ONCE YOUR RETURN IS AUTHORISED, THE CUSTOMER CARE TEAM WILL BE IN TOUCH WITH A RETURN LABEL.

RETURNS THAT DO NOT MEET OUR POLICY STANDARDS WILL NOT BE ACCEPTED.

YOU ARE RESPONSIBLE FOR RETURN SHIPPING COSTS, UNLESS OTHERWISE AGREED.

YOU WILL HAVE 30 DAYS FROM DAY OF DELIVERY TO RETURN YOUR PURCHASE IF YOU HAVE EITHER RECEIVED THE WRONG ITEM OR THE ITEM HAS ARRIVED DEFECTED.

RETURNS CAN TAKE UP TO 21 DAYS TO BE RECEIVED AND PROCESSED. ONCE THIS HAS HAPPENED, YOU WILL BE NOTIFIED VIA EMAIL.

IF YOUR RETURN IS APPROVED, THEN YOUR REFUND WILL BE PROCESSED AND YOUR REFUND WILL BE APPLIED TO YOUR ORIGINAL METHOD OF PAYMENT WITHIN 10 BUSINESS DAYS.

WELCOME 10% DISCOUNT

USE THE PROMOTIONAL CODE YOU RECEIVED VIA EMAIL TO GET 10% OFF YOUR FIRST ORDER FROM CHARLES JEFFREY LOVERBOY, SUBJECT TO THESE TERMS AND CONDITIONS:

- TO BENEFIT FROM THIS PROMOTION YOU MUST BE THE RECIPIENT OF THE EMAIL CONTAINING THE CODE

- TO REDEEM THIS OFFER, ENTER THE CODE AT CHECKOUT ON YOUR FIRST ORDER

- THE PRICE USED TO CALCULATE THE PROMOTIONAL DISCOUNT AMOUNT APPLIED TO YOUR ORDER WILL BE THE PRICE DISPLAYED AT THE TIME OF PURCHASE.

- THE CODE CAN ONLY BE USED ONCE ON FULL PRICE PRODUCTS ONLY AND ONLY APPLIES TO FIRST TIME ORDERS WITH NO MINIMUM SPEND.

- THIS CODE CANNOT BE USED IN CONJUCTION WITH ANY OTHER PROMOTION, DISCOUNT, OFFER, CODE, CERTIFICATE, OR COUPON (INCLUDING SALE ITEMS). THE CODE MAY NOT BE APPLIED TO DELIVERY COSTS.

- THIS OFFER IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NO CASH ALTERNATIVE IS OFFERED.

- ALL ORDERS PLACED ON CHARLES JEFFREY LOVERBOY WILL BE SUBJECT TO THE WEBSITE'S TERMS AND CONDITIONS, WHICH CAN BE FOUND HERE

- CHARLES JEFFREY LOVERBOY RESERVES THE RIGHT AT OUR DISCRETION TO REVOKE, SUSPEND, CANCEL AND/OR AMEND THE OFFER AND THESE T&C'S AT ANY TIME AND WITHOUT NOTICE.

SOMERSET HOUSE RESIDENT EXCLUSIVE DISCOUNT

USE THE PROMOTIONAL CODE SHARED VIA THE SOMERSET HOUSE RESIDENT'S NEWSLETTER FOR AN EXCLUSIVE 20% DISCOUNT OFF YOUR ORDER, SUBJECT TO THE BELOW TERMS AND CONDITIONS:

- ALL ITEMS PURCHASED USING THIS DISCOUNT CODE ARE FINAL PURCHASE, MEANING NO RETURNS OR EXCHANGES CAN BE MADE. IN CASE OF FAULTY PRODUCTS OR DELIVERY ISSUES, PLEASE CONTACT CUSTOMER SERVICE, QUOTING SOMERSET HOUSE RESIDENT DISCOUNT.

- DISCOUNT CODE IS ONLY APPLICABLE ON FULL PRICE ITEMS.

- PROMOTION IS ELIGIBLE FOR USE FROM 23/03/2026 TO 31/07/2026

- TO REDEEM THIS OFFER, ENTER THE CODE AT CHECKOUT.

- THIS CODE CANNOT BE USED IN CONJUCTION WITH ANY OTHER PROMOTION, DISCOUNT, OFFER, CODE, CERTIFICATE, OR COUPON (INCLUDING SALE ITEMS). THE CODE MAY NOT BE APPLIED TO DELIVERY COSTS.

- THIS OFFER IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NO CASH ALTERNATIVE IS OFFERED.

- ALL ORDERS PLACED ON CHARLES JEFFREY LOVERBOY WILL BE SUBJECT TO THE WEBSITE'S TERMS AND CONDITIONS, WHICH CAN BE FOUND HERE.

- CHARLES JEFFREY LOVERBOY RESERVES THE RIGHT AT OUR DISCRETION TO REVOKE, SUSPEND, CANCEL AND/OR AMEND THE OFFER AND THESE T&C'S AT ANY TIME AND WITHOUT NOTICE.

JOB OPENINGS:

CURRENTLY NO VACANCIES

PLEASE SEND YOUR APPLICATION ONTO CAREERS@CHARLESJEFFREY.NET TO BE CONSIDERED FURTHER.

PLEASE NOTE, IF YOU DO NOT HEAR ANYTHING, WE ARE NOT CURRENTLY TAKING ON INTERNS OR YOUR APPLICATION HAS NOT BEEN SUCCESSFUL. WE WILL LET YOU KNOW WHETHER YOUR APPLICATION HAS BEEN SELECTED FOR THE NEXT ROUND OF INTERVIEWS.

WE ARE UNABLE TO OFFER INTERNSHIPS TO GRADUATES. ALL SUCCESSFUL INTERNS ARE REQUIRED TO BE TAKING ON THE PLACEMENT AS PART OF AN EDUCATIONAL PROGRAM BASED INSIDE THE UK REQUIRED FOR CREDIT. WE ARE UNABLE TO OFFER INTERNSHIPS TO INTERNATIONAL STUDENTS AT UNIVERSITIES FROM EU UNLESS YOUR UNIVERSITY PROVIDES SPONSORS.

IF YOUR EMAIL DID NOT OUTLINE DATES PLEASE INCLUDE THIS IN THE EMAIL TO CAREERS@CHARLESJEFFREY.NET STATING CLEARLY THE TIME FRAME IN WHICH YOU ARE LOOKING FOR AN INTERNSHIP.