Delivery & Returns


As soon as your order is dispatched, you will receive a notification email with tracking details.




Destination Standard Express Return Fee Duties
UK £15 £25 £15 Included
Albania - €33 €33 Included
Algeria - US$84 US$84 Not Included
Andorra - €33 €33 Not Included
Argentina - US$63 US$63 Included
Australia - US$38 US$38 Not Included
Austria €9 €17 €9 Included
Azerbaijani - US$84 US$84 Not Included
Bahrein - US$56 US$56 Not Included
Belarus - US$79 US$79 Included
Belgium €9 €17 €9 Included
Bosnia and Herzegovina - €33 €33 Included
Brazil - US$63 US$63 Not Included
Brunei Darussalam - US$56 US$56 Not Included
Bulgaria €16 €21 €16 Included
Canada - US$23 US$23 Not Included
Chile - US$63 US$63 Not Included
China - US$40 US$40 Not Included
Colombia - US$63 US$63 Not Included
Costa Rica - US$63 US$63 Not Included
Croatia €32 €33 €32 Included
Cyprus €20 €21 €20 Included
Czech Republic €9 €18 €9 Included
Denmark €9 €17 €9 Included
Dominican Republic - US$63 US$63 Not Included
Ecuador - US$63 US$63 Not Included
Egypt - US$63 US$63 Not Included
Estonia €16 €21 €16 Included
Finland €16 €21 €16 Included
France €9 €17 €9 Included
French Guiana - US$63 US$63 Not Included
Germany €9 €17 €9 Included
Greece €9 €17 €9 Included
Hong Kong, Sar of China - US$40 US$40 Included
Hungary €9 €18 €9 Included
Iceland - €33 €33 Not Included
India - US$56 US$56 Not Included
Indonesia - US$56 US$56 Not Included
Ireland €9 €17 €9 Included
Italy - - €7 Included
Japan - ¥5456 ¥5456 Not Included
Kuwait - US$56 US$56 Not Included
Laos - £35 £35 Not Included
Latvia €16 €21 €16 Included
Lebanon - US$84 US$84 Not Included
Liechtenstein €16 €33 €16 Included
Lithuania €16 €21 €16 Included
Luxemburg €9 €17 €9 Included
Macao - US$63 US$63 Not Included
Macedonia - €33 €33 Included
Malaysia - US$56 US$56 Not Included
Malta €20 €33 €20 Included
Mexico - US$56 US$56 Not Included
Monaco €16 €21 €16 Included
Mongolia - US$84 US$84 Not Included
Montenegro - €33 €33 Included
Morocco - US$84 US$84 Not Included
Netherlands €9 €17 €9 Included
New Zeland - US$38 US$38 Not Included
Nigeria - US$84 US$84 Not Included
Norway €9 €23 €9 Included
Pakistan - US$62 US$62 Not Included
Paraguay - US$63 US$63 Not Included
Peru - US$63 US$63 Not Included
Philippines - US$56 US$56 Not Included
Poland €9 €18 €9 Included
Portugal €9 €17 €9 Included
Qatar - US$63 US$63 Not Included
Romania €9 €17 €9 Included
Saudi Arabia - US$63 US$63 Not Included
Senegal - £35 £35 Not Included
Serbia - €33 €33 Included
Singapore - US$56 US$56 Not Included
Slovakia €16  €21 €16  Included
Slovenia €16  €21 €16  Included
South Africa - US$63 US$63 Not Included
South Korea - £33 £33 Not Included
Spain €9 €17 €9 Included
Sweden €9 €17 €9 Included
Switzerland - €23 €23 Included
Taiwan - US$63 US$63 Not Included
Thailand - US$56 US$56 Not Included
Tunisia - US$84 US$84 Not Included
Turkmenistan - US$84 US$84 Not Included
United Arab Emirates - US$56 US$56 Not Included
United States* - US$29 US$29 Included
Uruguay - US$63 US$63 Not Included
Venezuela - US$63 US$63 Not Included
Vietnam - US$63 US$63 Not Included


 *Please note that for orders above US$ 250 shipping is free of charge.



You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract.

If what you have bought is faulty or mis-described you may have a legal right to end the contract (or to get the product repaired or replaced or to get some or all of your money back).

If you have just changed your mind about the product. You may be able to get a refund if you are within the 14 day cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods according to the table above.


You have 14 days, from the date you received your order, to return your purchase. Items must be returned to us unused and in the same condition that they were received in. Please ensure before you return an item that all tags are attached, all original packaging is present and intact. For footwear, please place the shoebox inside protective packaging.

In order to return your order you need to complete the online return procedure by clicking on the following link. Your return request will be notified to our Customer Care, who will evaluate whether to authorize it or not: the authorization from the Customer Care will be confirmed by an email.

Please use a pre-paid return label included with your order.

You can then post your return either at your nearest DHL drop-off point or you can also book in a return collection by visiting DHL website on and indicating your Waybill number on the label. Please remember to choose your Country from the drop-down menu in the right-up corner of the page.

Returns that do not meet our policy will not be accepted.

If you have any questions please contact us at with your order number and specify the details of the complaint or return.